Privacy policy

Who we are

MetaHerbal Labs, PO Box 5065, East Hampton, NY 11937, United States. Email: info@metaherbal.com. This policy covers metaherbal.com.

What we collect

Order information: name, shipping and billing address, email, and the items you buy. Payments are processed by PayPal Braintree; we never see or store your full card number.
Account information if you create one: name, email, order history.
Your email address if you sign up for our emails.
Reviews you choose to leave, including the name you enter.
Site usage: pages viewed, device and browser type, and the site that referred you, collected through cookies.

How we use it

To fulfill your order, send order and shipping updates, answer your questions, ask for a review after delivery, send marketing emails if you opted in, prevent fraud, and understand how the site is used.

Who we share it with

Shopify, which hosts the store and sends our emails; PayPal Braintree, which processes payments; shipping carriers, which receive your name and address; Judge.me, which hosts reviews; Google, for advertising and analytics; and Microsoft Clarity, for site analytics. We do not sell your personal information.

Cookies

The site uses cookies for the shopping cart, checkout and analytics. You can block cookies in your browser, but checkout needs them to work.

Your choices

Unsubscribe from marketing emails with the link in any email. To see, correct or delete the personal information we hold about you, email info@metaherbal.com and we'll respond within 30 days. Residents of California, the EU and the UK have additional rights under their local laws, and we honor them on request.